The Transformation Timeline
FT DIGITAL DIALOGUES | When should retail banks see ROI from investing in digital?
Thursday 17 September, 2PM BST (GMT +1)
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In partnership wtih
The Financial Times and Microsoft will gather senior leaders within the retail banking sector to discuss the digital transformation timeline, when to expect to see a return on investment and what exactly a good outcome looks like.
KEY TALKING POINTS
Investing in innovation: personalised services , AI – where should retail banks be putting their investments? |
Creating a timeline: what are the key steps to implementing new digital innovations successfully |
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Repeat purchases, referrals, customer intake: how do you measure a successful investment? |
Data strategy: how can data inform digital investments? |
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